A Complete Done-For-You Leadership Program That Teaches Practical Skills NOT Theory

Your Managers and Supervisors Learn Quickly with Convenient 30-Minute Courses


Flexible Delivery Options

The program is easily adaptable to fit your unique situation.

  • Go through the whole program, or focus on specific topics
  • Skip some topics and spend additional time on others
  • Use for training a group, self directed study, or blended learning
  • Integrate with your LMS
  • Train large groups, or individual participants
  • Include all employees or limit to specific managers
  • Start some participants now, and others later (at any time down the road)
  • Do the training yourself (using the provided Powerpoint Slides), or let participants watch the training videos


The tools and materials provided are ready to use as-is. However, it’s easy to personalize and re-brand the materials to suit your needs and make them more relevant to your audience.

  • Change the content
  • Add a corporate logo (and remove ours)
  • Add industry-specific or organization-specific examples, case studies, or statistics
  • Refer to your own organization’s products or services
  • Modify to reflect your corporate culture and identity
  • Adapt worksheets and other tools to fit the exact needs of participants

Unlimited Users

Use the program as your own, for as long as you like.

  • Use with an unlimited number of participants
  • Print the documents as many times as you want (with your name on them)
  • Use with any number of trainers within your organization
  • No ongoing payments or annual renewal fees

Student Tracking

The simple, built-in tracking system monitors student participation. Students see their own personal progress; facilitators can see the progress of all the learners in their group.

  • See who’s using the program and who’s not
  • See how far each student has progressed
  • Review submitted assignments
  • Get assurance that your students have understood, absorbed, and applied the material
  • Document proof of student participation

Quick and Easy Implementation

The program is ready to roll out immediately.

  • Participants can start their training today if you like
  • It’s simple to get started, whether you’re training five people or five hundred
  • All you have to do to get started is send participants a link by email

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Everything You Need Is Included:


Training Videos

Participants are introduced to new concepts through a series of short, engaging, 20-30 minute videos.

  • Focused on pragmatic topics that are directly applicable to the day-to-day jobs of managers, supervisors, and team leads
  • 25 videos, with more than 9 hours of training in total
  • Participants can watch at their desk so they’re not taken away from the office
  • Each participant can watch according to their own schedule, at their convenience
  • Watch part and come back later to watch the rest
  • View the videos as many times as you like (or go back and review specific parts of the video)

Key Action Cheat Sheets

After viewing a Module’s Training Video(s), participants work through the Module’s ‘Key Actions’ – specific actions they can take to practice and perfect the targeted skill. The Key Actions are summarized in quick-reference Cheat Sheets.

  • Step-by-step guidance in exactly what they need to know and do in order to become proficient in the targeted leadership skill
  • Reinforces concepts and provides additional detail for material introduced in the Training Videos
  • Quick and easy to read (1-2 pages and often in point form)
  • 88 Cheat Sheets in total
  • Refer to the Cheat Sheets when practicing the skill, as workplace situations arise
  • Print as many copies as you like, whenever you need them
  • Use independently of the training modules as required (e.g. email to individuals interested in a specific topic)


Participants get simple tools that encourage them to apply their learnings.

  • 66 worksheets, templates, spreadsheets, and other easy-to-use tools
  • Print as many copies as you like, whenever you need them
  • Modify as desired to fit the exact needs of participants

Action Challenges

Throughout the program, participants are provided with Action Challenges – suggested activities that encourage them to immediately practise what they are learning.

  • Cements learning and transforms newly acquired skills into habits that become a permanent part of their behaviour
  • Directly applicable to each participant’s specific situation

Coach’s Guides

Tips for coaches and facilitators, and a complete collection of the training materials, all in one place.

  • 16 Coach’s Guides, one for each Module
  • A preview of what’s covered in the Training Video, and what’s included in the Module
  • Why the targeted leadership skill is important
  • Results the participant can expect to see as a result of incorporating the new skill into their behaviour
  • Potential pitfalls
  • How great leaders apply these skills
  • Printable versions of each Cheat Sheet and Tool, so you don’t have to download them one by one
  • Where to get more information

Audio Training

The audio portion of the Training Videos is provided separately for convenience.

  • Listen to the audio online, download the mp3 file, or download zipped packages containing both the mp3 file and the accompanying Powerpoint presentation.
  • Listen in the car or while exercising
  • Listen on your ipod or other mp3 device
  • Learn while you’re not online

Powerpoint Slides

The Powerpoint slides from the Training Videos are provided separately for convenience.

  • Use to present the Modules if you choose to do the training yourself
  • Provides a printed reminder of the contents of the training videos
  • Take notes while you’re watching the video or listening to the audio training

Kick-Off Meeting Kit

Coaches or facilitators may want to hold an initial session to let participants know what to expect throughout the training program. We give you everything you need to conduct a half day kick-off meeting.

  • Instructor Guide
  • Powerpoint Slides
  • Participant Workbook
  • Invitations
  • Feedback Form

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16 Self-Contained Training Modules:


Module 1 – Self Assessment

  • How to define your role
  • How to evaluate your strengths and improvement opportunities in the context of your new role
  • How your personality type preferences may affect those around you
  • How to be deliberate about your actions in your new role

Module 2 – Stakeholder Management

  • Identify your stakeholders
  • How to rank your stakeholders, and manage them accordingly
  • How to engage your stakeholders

Module 3 – Upward Managing & Making an Impression

  • How to proactively manage your boss
  • How to align your goals and priorities with those of your boss
  • How to clarify and manage expectations
  • How to adjust your style based on how your boss operates

Module 4 – Environmental Scan

  • Discover what’s actually going on in your business area and organization, as opposed to what your first impressions may tell you, or what others may tell you
  • How to set priorities that are aligned with higher-level business goals
  • Understand your core business metrics

Module 5 – Time and Priority Management

  • How to be effective and efficient with your time
  • How to be successful by doing less, not more

Module 6 – Decision Making & Problem Solving

  • Learn a process for arriving at quality decisions and problem resolution
  • How to analyze the root cause of a problem
  • How to prioritize actions to be taken when problem solving

Module 7 – Effective Hiring & Onboarding

  • Learn a process for how to select the best candidate
  • How to integrate new people into your organization

Module 8 – Conflict Management

  • When to address conflict, and when it’s better to let it go
  • Become more self-aware of the impact that conflict has on you
  • How to identify different types of conflict and choose a constructive path forward

Module 9 – Progressive Discipline & Employee Dismissal

  • Tools to clearly set expectations
  • A draft process for progressive discipline that you can customize to your situation
  • The importance of documentation
  • How to conduct a progressive discipline meeting
  • The termination process

Module 10 – Effective Meetings

  • Why you should have a meeting, and more importantly, why you shouldn’t have one
  • The elements of effective meetings
  • How to ensure your meetings are effective

Module 11- Delegation

  • Why managers need to delegate to maximize performance
  • Which tasks to delegate, and which to keep
  • The best way to determine who to delegate to
  • How to determine your involvement once a task has been delegated
  • How to structure your delegation meeting

Module 12 – Performance Appraisals

  • How to structure performance appraisals so they’re not as painful as they often are
  • How to use performance appraisals as part of an ongoing feedback system
  • How to communicate with employees about the performance appraisal process
  • Overcoming both employee and supervisor resistance to the performance appraisal process
  • How to best conduct the performance appraisal meeting

Module 13 – Employee Engagement & Retention

  • Learn a 3-step process to improved employee engagement and retention
  • Why you should conduct retention interviews
  • Which development opportunities are more effective than training
  • How to be a mentor
  • 5 things you can do right now to be a better boss
  • How to build talent-friendly infrastructure
  • How to focus communication internally

Module 14 – Feedback & Coaching

  • How to give feedback
  • How to give constructive or negative feedback with a minimum of pain
  • How to use feedback as a tool to improved performance
  • What coaching is, and what it is not
  • The coaching process
  • The importance of, and how to conduct one on one meetings

Module 15 – Performance Management

  • How to diagnose the key elements that drive performance in your organization
  • The seven factors of performance
  • How to set clear expectations
  • How to apply appropriate consequences that will best impact performance
  • How to offer effective formal feedback

Module 16 – Communication Skills

  • Why leaders need to take communication seriously
  • Different styles of communication
  • A solid structure and process for framing up messages
  • How to identify and overcome barriers to good communication
  • How body language impacts your message, and what to do about it
  • How to improve listening – the most underrated skill in business
  • How to improve your public speaking skills
  • How be persuasive in your communications

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